Terms and Conditions

Acceptance and Scope

These Terms and Conditions apply to every visit you make to the website and every transaction you carry out. Accessing any part of the platform means you have read, understood and accepted every clause. If you cannot agree to any section, you must stop using the service immediately.

Player Eligibility

You may only open an account and play if you are of legal age to participate in online gambling in the country where you live. You must also be resident in a jurisdiction where such services are permitted by law. Anyone appearing on any self-exclusion register or known to have previously breached these terms will not be allowed to register.

Account Creation

All information supplied during registration must be accurate and complete. You are allowed only one account per person, household, IP address and device. Any additional accounts discovered will be closed and any balance may be forfeited at our discretion.

Account Security and Responsible Use

You are responsible for keeping your username, password and any other security details confidential. Any activity carried out under your login is regarded as having been performed by you. Should you suspect that your account has been compromised, you must contact customer support without delay.

Deposits, Withdrawals and Financial Transactions

Funds may be added to your account using any of the payment methods displayed on the cashier page. Before any withdrawal can be processed we reserve the right to carry out standard verification checks. Processing times vary according to the method selected and the completeness of the documentation supplied. All transactions must be made from a payment source registered in your own name.

Bonuses and Promotional Offers

Promotions are made available from time to time and each carries its own set of conditions. These may include wagering requirements, game restrictions, time limits and maximum withdrawal limits attached to bonus funds. You should always read the specific rules before claiming any offer. We reserve the right to withdraw or amend any promotion without prior notice.

Game Rules and Fair Play

Every game available on the platform operates according to its own published rules, which form part of these terms. The outcome of each game is determined by certified random-number-generator software. You agree not to use any automated scripts, bots, or external assistance that could provide an unfair advantage.

Prohibited Conduct

Certain activities are strictly forbidden. These include, but are not limited to, fraud, chargeback abuse, collusion with other players, provision of false information, and any attempt to manipulate the normal operation of the website or games. Should such behaviour be detected we may suspend or permanently close the account and withhold any remaining balance.

Responsible Gambling

We take player protection seriously and provide tools to help you manage your activity, including deposit limits, reality checks and self-exclusion facilities. If at any point you feel your gambling is becoming problematic, we encourage you to make use of these tools or contact our customer support team for further guidance.

Intellectual Property

All content, graphics, branding and software on the website remain the property of Crownz Casino or its licensors. You are granted a limited, personal, non-transferable licence to use the platform for private entertainment only. Any other use, including reproduction or distribution, is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law we accept no responsibility for any loss or damage arising from your use of the website, technical faults, unauthorised access to your account, or any circumstances beyond our reasonable control. Our total liability will never exceed the amount you have paid into your account in the preceding six months.

Changes to the Terms

We may update these terms when necessary to reflect changes in our services or legal obligations. The revised version will be published on the website and continued use after the date of publication will be considered acceptance of the new terms. We advise you to check this page regularly.

Governing Law and Disputes

These terms are governed by the laws of the jurisdiction in which the operator holds its licence. Any disputes that cannot be resolved between you and ourselves will be subject to the exclusive jurisdiction of the competent courts in that territory.